Workers Compensation FAQs

The Workers’ Compensation Act ensures that injured workers are compensated fairly and appropriately for workplace injuries.

File Form: Employee Request to Change Treating Doctor

File Form: Request to Get Reimbursed for Travel Costs

File Form: Request to schedule, reschedule, or cancel a benefit review conference (BRC)

File Form: Employee’s Claim for Compensation for a Work-Related Injury or Occupational Disease

Get help with Workers’ Comp

Call 800-252-7031, option 1 to speak to a customer assistant

Call TDI Safety Violations Hotline at 800-452-9595 to report safety issues.

Back to Index

What to do if you are hurt at work

Report the injury or illness to your employer. DWC will send you a packet with these documents:

If you don’t get a packet or need help with your claim, call DWC at 800-252-7031, option 1.

Back to Index

What’s the Texas Workers’ Compensation phone number?

The number for the Texas Workers Compensation Phone Number can be found on the Texas Workers Compensation website.

Need help with your claim? Call 800-252-7031, option 1.

Workers’ compensation is an insurance program run by the state of Texas that provides pay and medical benefits to employees who have a work-related injury or illness. Most Texas employers provide workers’ compensation insurance, but if yours doesn’t you can still get benefits from the state.

Back to Index

Can I get an advance from the Workers Comp Insurance Company?

No, an insurance carrier will not pay you in advance if you have been injured on the job.

Back to Index

What does workers’ compensation not cover in Texas?

Workers’ compensation in Texas does not cover the following:

  • Intentionally self-inflicted injuries.
  • Injuries that are self-inflicted, but not intentional.
  • Injuries resulting from crimes.
  • Injuries resulting from intentional, nonwork-related activity or intoxication.
  • Injuries incurred while under the influence of drugs or alcohol and engaged in a nonwork-related activity.
  • Injuries incurred while engaging in horseplay, playing sports, or acting.
  • Injuries incurred while engaging in combat.
  • Injuries that are the result of seeking employment in another jurisdiction.
  • Injuries resulting from an injury on the job during or outside regular work hours.
  • Injuries incurred while engaging in prostitution.
  • Injuries incurred while engaging in piracy, sabotage, or other illegal activity.
  • Injuries incurred while engaging in gambling.

Back to Index

How long after workers comp settlement do I get paid?

Workers Comp settlement checks are usually posted within 15 to 21 days after a case has been finalized. However, in rare circumstances, checks may take up to 45 days to process.

Back to Index

If I get a lump sum settlement from workers comp can I return to work?

Most insurance companies require that you visit a licensed workers’ compensation doctor within 30 days of injury to get approval for work.

Back to Index

How long can an employee be on workers’ compensation in Texas?

In Texas, an employee can be on workers’ compensation for up to two years.

Back to Index

Do I lose workers comp if I quit my job?

No, in most cases. You can voluntarily resign from a job without penalty, but you cannot actually be terminated until there is a written notice of termination. If you have been “constructively” discharged, you may be eligible for unemployment benefits.

Back to Index

How long do you have to report an injury at work in texas?

To file a workers’ compensation claim in Texas, you must report the injury within 30 days of it occurring.

Back to Index

If the injured worker refuses to submit to a drug test it will be assumed that drugs or alcohol were the cause of the injury.

If an injured worker refuses to submit to a drug test, it will be assumed that drugs or alcohol were the cause of the injury. This is because drug and alcohol use can impair judgment and lead to accidents. If the worker is found guilty of causing the injury while under the influence, they may face serious legal consequences.

Back to Index

How is doing a pre-employment screening helpful in eliminating costs?

New workers can sometimes have pre-existing conditions, habits, and limitations in functions. These limitations may be detected early so you have the proper information to determine if the employee is fit for work. In addition, Americana Injury provides drug screening, complete blood testing, alcohol testing, EKG, Fittest, and Functional Capacity for pre-employment care.

Back to Index


Call For Your FREE Evaluation Today!
You may be entitled to a settlement.

Call us to file a claim

Scroll to Top